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 Post subject: Restoration and changing personal data
PostPosted: Wed Feb 03, 2010 12:04 pm 
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NWFB Customer Support
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Joined: Tue Feb 02, 2010 4:09 pm
Posts: 19
1. How do I restore the trader password?
How do I restore the trader password?
The trader password is stored on server and impossible to restore due to security reasons. It is only possible to create a new password.
To create a new password you need to write to support@nwfbroker.com. Please don’t forget to attach your trading account number and your telephone password.
A new trader password will be sent to you by e-mail.

2. How do I restore the pin code?
The pin code is stored on server and impossible to restore due to security reasons. It is only possible to create a new one.
Go to the Trader’s Office, Data&Settings and click on “recover pincode”. https://trader.nwfbroker.com/settings/recover_pincode

3. How do I restore the telephone password?
In order to restore your telephone password you need to write to support@nwfbroker.com. Please don’t forget to attach your trading account number and your telephone password.
A new trader password will be sent to you by e-mail.

4. How do I change my personal information (Name, Surname, telephone number, e-mail)?
To change your personal information you need to write to support@nwfbroker.com
Include your account number, your telephone password, the personal data which you gave upon registration, and which information needs to be changed. Please attach scanned copy of your passport.


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